Privacy Policy

Our Commitment to Privacy

Polished Cleaning Services is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information:

• • Name and contact information
• • Property address and access details
• • Phone number and email address
• • Payment information
• • Service preferences and special requests

Automatically Collected Information:

• • Website usage data and cookies
• • IP address and browser information
• • Service completion records

How We Use Your Information

• • Service Delivery: To schedule, perform, and complete cleaning services
• • Communication: To confirm appointments, send reminders, and provide updates
• • Payment Processing: To process payments and maintain billing records
• • Service Improvement: To improve our services and customer experience
• • Legal Compliance: To comply with legal obligations and resolve disputes

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• • With your explicit consent
• • With trusted service providers who assist in our operations
• • When required by law or legal process
• • To protect our rights, property, or safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• • Secure data storage and transmission
• • Regular security assessments
• • Employee training on data protection
• • Access controls and authentication measures

Your Rights

You have the right to:

• • Access your personal information we hold
• • Request correction of inaccurate information
• • Request deletion of your personal information
• • Opt out of marketing communications
• • File a complaint about our data practices

Cookies and Tracking

Our website uses cookies to enhance your experience and provide personalized services. Cookies help us:

• • Remember your preferences
• • Improve website functionality
• • Analyze website usage
• • Provide relevant content

You can disable cookies in your browser settings, but this may limit website functionality.